Last updated: January 2025
When you make an enquiry or booking through Savera, we collect your name, phone number, email address, and booking details. We may also collect device and usage information when you browse our website.
Your information is used to process your booking, communicate with you about your stay, and improve our service. We do not sell your data to third parties.
We share your contact details with your villa host so they can prepare for your arrival. We use Razorpay to process payments — their privacy policy governs that data. We use a secure database for data storage.
Your data is stored securely. We retain booking records for accounting and legal compliance. You may request deletion of your personal data by contacting us on WhatsApp.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us via WhatsApp or email.
For any privacy-related queries, reach us on WhatsApp. We aim to respond within 24 hours.
